We are a non‑profit community organisation, registered in the UK and overseas, supporting individuals and families at high risk of mental health difficulties due to social, economic, and personal challenges. Many of the people we serve face poverty, racial trauma, language barriers, refugee and asylum experiences, unemployment, and insecure housing — and our work is rooted in compassion, dignity, and lived experience.
Our approach is rooted in dignity, compassion, and lived experience.
Our journey began in 2019 at Byker Community Centre, in Newcastle Upon Tyne. During COVID‑19, just before our launch the centre closed but we decided to continue and stepped closer to the community — delivering essentials door to door, offering emotional support, and helping people navigate crisis.
In 2021, we opened The Wellness Community Hub in Newcastle city centre.
Although the hub has now closed, its impact continues through our outreach work.
We fill a critical gap for individuals who are often overlooked or unable to access mainstream services. Our support is flexible, human, and shaped around real life.
Lived Experience at the Heart of Our Work
We understand the challenges people face because we’ve lived them too.
This allows us to build trust quickly and offer support that feels safe, familiar, and culturally sensitive.
Our lived‑experience approach helps people feel:
– Seen
– Heard
– Understood
– Respected
The Eight Dimensions of Wellness
We use the Eight Dimensions of Wellness to support the whole person — mind, body, soul,and environment.
Physical Wellness — movement, rest, nutrition
Emotional Wellness — resilience, healing, stress support
Intellectual Wellness — learning, curiosity, growth
Social Wellness — connection, belonging
Spiritual Wellness — meaning, grounding, purpose
Environmental Wellness — safe, stable surroundings
Occupational Wellness — meaningful roles and skills
Financial Wellness — stability, essentials, crisis suppor
We work closely with:
NHS teams
Local Authority services
Education providers
DWP work coaches
Businesses
Charities and Community groups
Many partners regularly refer individuals and families to us.
Together, we create a network of support that strengthens communities and promotes inclusion.
We are grateful for all partners and donors.
Our faith is a central part of who we are, and we see this work as a divine mission and service to humanity.
Our doors are open to everyone, and we warmly welcome all those in need to access our services, benefit from our support, and stand with us in our mission.
We believe every person deserves to be treated with kindness, respect, and honour — regardless of background, faith, or circumstance.
